Privacy Policy

Privacy Statement Information Collection & Use

Compass Point Associates is the sole owner of the information collected on compasspointassociates.org. COMPASS POINT ASSOCIATES collects Personal Information ("Personal Information") from our users at several different points on our Web site. Personal Information includes name, address, telephone numbers, workplace information. All Personal Information collected on our website will remain confidential and will not be disclosed to a third party unless we receive prior authorization from you.

Orders
If you purchase a product or service from us, we will request certain Personal Information from you on our order form. You must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). Other information may be voluntary such as age or education level. This information will be used to better serve our clients and help us determine the services to offer for our clients.

We use this information for billing purposes and to fill your orders. If we encounter difficulties processing an order, then we will use this information to contact you.

Subscriptions
If you sign up for newsletters, podcasts or other subscription services, we may request certain Personal Information from you on the order form (if applicable). You are required to provide contact information (such as name and email address) and where applicable, financial information (such as credit card information, expiration date).

Surveys
From time to time, we may provide you the opportunity to participate in surveys or contests on our site. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary. Therefore, you have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

This information will be used to improve our site and to better understand the trends and needs of our audience and to personalize the site.

We may use a third party service provider to conduct these surveys; that company is prohibited from using our users’ Personal Information for any other purpose. We will not share the Personal Information you provide through a survey with other third parties unless we give you prior notice and choice.

Online Referral
If you choose to use our referral service to tell a friend or a business associate about our site, we will ask you for your friend’s (or associate’s) name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. COMPASS POINT ASSOCIATES uses this information for the sole purpose of sending this one-time email and tracking the success of our referral program. We will not make contact again unless it is requested directly by the individual.

Communications from the Site

Special Offers and Updates
Occasionally, we will send you information about other products, services, promotions, new releases or events.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out"section.

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide youwith a way to unsubscribe. Please see the "Choice and Opt-out" section.

Service-related Announcements
Occasionally, we may send you strictly service-related announcements.  For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service
Based upon the information you provide, we may send you a confirmation email, a purchase confirmation, a welcoming email to verify your username and password or other requested materials. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)
We may share aggregated demographic information about our user base with our partners and other third parties. This information does not identify individual users. We do not link aggregate user data with Personal Information.

Personal Information:
We DO NOT Share Personal Information with Third Parties unless we receive prior WRITTEN AUTHORIZATION from you.

Agents
When we use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use Personal Information for any other purposes.

Legal Disclaimer
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process served on our Web site.

Choice/Opt-out
We provide you with the opportunity to ‘opt-out’ of having your Personal Information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form or by emailing us at help@compasspointassociates.org.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at help@compasspointassociates.org. We offer an opportunity to opt-out of certain communications when you sign up for services or order products, or you may contact us at 1-888-764-6455 or email us at help@compasspointassociates.org to opt-out.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use cookies on this site. This privacy statement covers the use of cookies by COMPASS POINT ASSOCIATES only.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by COMPASS POINT ASSOCIATES. Please be aware that we, COMPASS POINT ASSOCIATES, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects Personal Information.

This privacy statement applies only to information collected by this Web site.

Access to Personal Information

If your Personal Information changes, or if you no longer desire our service, you may correct, update, or deactivate it by requesting the change by emailing our Customer Support at help@compasspointassoicates.org or by contacting us by telephone 1-888-764-6455.

Security

The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at help@compasspointassociates.org

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:
1-888-764-6455 phone or help@compasspointassocites.org